Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with your Beanoc subscription, you can request a full refund within 30 days of your order date — no explanation required. This applies to the Starter, Pro and Business plans.

Our orders are handled by our reseller and Merchant of Record, Paddle.com. To request a refund, visit paddle.net and enter the email address you used at checkout, or email us at support@beanoc.com and we will pass the request to Paddle for you.

Please include the email address used for the purchase and, if you have it, the order or invoice number shown on your receipt.

The Starter plan begins with a $1 charge covering the first 7 days, after which it converts to the standard monthly price unless you cancel before the trial ends. The $1 trial charge and the first monthly charge are both covered by the 30-day money-back guarantee above.

You can cancel at any time from the billing page inside the app, with no cancellation fee. When you cancel, your plan stays active until the end of the billing period you already paid for and then does not renew. Cancelling is separate from requesting a refund — if you also want your money back, follow the refund steps above.

Approved refunds are issued by Paddle to the original payment method. Paddle typically processes refunds within a few business days; the time it takes to appear on your statement depends on your bank or card issuer. Paddle's own refund policy also applies to every order. Nothing in this policy limits any statutory refund or withdrawal right you have under the law of your country of residence.

Questions about a refund or a charge: support@beanoc.com. This policy was last updated on 2026-02-01.